04 February 2009

Check the Checker

As it's essential spending only this month, pay particular attention to your cash register dockets and receipts. Keep an eye out for incorrectly charged items as the checkout operator scans them. Over the course of a lifetime a person could be overcharged as much as 20% and they are much more common than most consumers believe. If you find a discrepancy, ask about it straight away. The major supermarkets follow the voluntary Scanning Code of Practice. Under the code supermarkets who are signatories to the Code are required to ensure the accuracy of their pricing procedures and checkout systems. If a customer finds an item that has scanned incorrectly they may be entitled to that item free of charge. You can download a copy of the Code here.

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